CLIENT: Large US Nationwide Dialysis Treatment Chain
DEPARTMENTS: 2,000+ Clinics
DESIGN: Custom
SUMMARY:
One of the largest Dialysis Treatment Chains in the US had a unique problem. They wanted to suspend hands free tablets near patients without adding equipment that would take up floor space. Being a long term partner, First Healthcare Products was called on to assist with this new challenge. To meet all the requirements the solution needed to attach to many different types of equipment and shelves, be easily cleaned and hold up to constant clinic use.
First Healthcare Products worked diligently with their clinicians to define and understand all of the unique requirements in over 2,000 clinics. Facility visits, clinician interviews, equipment and workflow evaluation gave our consultants the insight required to design a custom solution that
met all functional requirements. The final solution helped dialysis staff deliver care more efficiently and safely to patients and helped maintained important infection prevention protocols. The solution worked so well that the client continues to engage First Healthcare Products on new projects.
CHALLENGES:
The tablet mounting solution needed to meet many specifications because of the various environments it would be used in. It needed to attach to over 5+ unique pieces of existing equipment, maintain infection prevention protocols, work with existing technology and be durable enough for constant daily use in a dialysis setting.
PROCESS:
Our consultants walked the facilities, interviewed clinicians to understand their needs and even measured equipment on site for a perfect fit solution. Product brainstorm sessions resulted in prototypes that clinicians were able to test and evaluate. This collaboration with clinic staff helped us deliver the best solution for all clinics.
PRODUCT:
The Magneflex Tablet mount used a strong magnet at the end of a flexible arm and in the tablet case to suspend it securely near patients. It also worked with existing tablets and cases. The C-Clamp mount gave it the versatility to attach to all equipment and
required no tools or special installation.
OUTCOME:
The Magneflex Tablet Mounts were shipped to the clients clinics and are currently in use. These hands-free tablet mounts are helping clinicians deliver dialysis care quickly and safely. We continue to assist with new projects and support.